a)' we are ', `us ' or 'our' us means CM Removals (Pty) Ltd , Registration number 2016/386818/07.
b) You our Customers.
c) This contract explains your rights and responsibilities, and ours.
d) This contract (or a quotation) can only be changed by written agreement between you and us. One of our managers must sign any change for it to be valid.
e) When moving or storing goods is risky. Please kindly pay special attention to our terms. Our liability for loss or damage is limited. This means we are not responsible for all losses of damages you might suffer.
f) Our liability for these risks is limited, we offer insurance in our quotation against loss or damage for goods being removed or stored by us.
g) Insurance is a separate contract between you and the insurance company and those conditions of insurance are separate from these conditions.
The quote is based on the information provided by you, the customer. Any change to the details of the move might affect the quote.
Additional charges will be applied on the day if there are extra goods, goods do not fit in the lift, stairs or doorway, or if the road approach and parking is not suitable for our vehicles,
a) We will not do the following unless we agree it in writing:
We are not responsible for any loss or damage if any work listed above is done without our written agreement or permission.
a) We may choose any route for delivery.
b) We may choose any type of packing and transport, unless we agreed to something specific in writing.
c) We may use space or capacity on our vehicles or in shipping containers for other customer’s goods, unless our written quotation says that we will not do this.
d) We may load and unload your items from or into a vehicle or shipping containers.
e) We may store goods/ items in any of our or our agents' warehouses.
a) you are solely responsible for all the following.:
b) We are not liable for any loss, damage or extra charges because of anything listed in these clues. We are never responsible for your keys.
a. A 50% deposit is due immediately in order to secure your booking with us. Bookings work on a first-come-first-serve basis and can only be confirmed once payment is received.
b. Payment for extras on the day (including special services) must be by EFT (via mobile banking app) or cash on the day.
c. Funds must reflect in our bank account before the move takes place. POP must be sent to [email protected] with YOUR NAME used as the payment reference.
By entering into this contract, you declare that:
(a) The goods to be removed and/or stored are your own property, or
(b) The person(s) who own or have an interest in them, have given you authority to make this contract, and have been made aware of these Conditions.
You will meet any claim for damages and/or costs against CM Removals if these declarations are not true.
a. When we receive payment, a vehicle and team will be assigned to your move.
b. If you wish to cancel / postpone your move, you must do so at least 5 full business days before your move date.
c. If you do not cancel / postpone more than 5 full business days before your move date, you will be liable for the full quoted price of your move.
a. Your furniture to be moved is insured up to a value of R120 000 at no additional cost to you.
a. If additional insurance is required, the customer should contact their household insurance broker.
c. We must be notified in writing of any damages to goods within 48 hours of the move (delivery). The time limit is essential.
d. We will not be liable if you were careless in the non-avoidance of any damage or any part of the damage was sustained due to your own negligence. This includes damage to lifts.
e. You will be responsible for the payment of the basic excess: 10% of claim (minimum R1500). In the case of theft/hijacking: 20% of claim (minimum R3900).
f. The following are not covered by our insurance:
a) This contract specifically excludes any:
b) This contract also specifically excludes any of the following items, which we may throw away discard or destroy without telling you ;
c) We are not responsible for any of the loss or damage you suffer in connection with the items excluded in these clues.
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