Important Questions to Ask Your Moving Company | CM Removers News Blog


Important Questions to Ask Your Moving Company

Choosing the right moving company for your move is one of the most important decisions you will make when moving, apart from choosing your new home, of course.

You may think it’s as simple as choosing the company that provides the lowest quote or the soonest moving date. However, there are some important intricacies that you should consider when choosing the right furniture removals company for you.

In this article, we share 5 questions that you should ask your moving companies before you go ahead and hire them for your big day.

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Five Important Questions to Ask Your Moving Company

Are You Licensed?

In other words, is the company you are considering hiring a legitimate company? Do the drivers have valid driver’s licenses?

Using a fully licensed moving company means that there is less risk of being scammed, or of severe damage being done to your goods during the move.

Are You Equipped to do My Move?

Not all moves are straightforward and it’s important to find out if the moving company you want to hire is equipped to do your specific move.

For example, if you are moving out of a freestanding home and into an apartment on the 10th floor of an apartment building, is the moving team able to navigate narrow corridors, stairwells, and other awkward spaces? Do they have the skills, experience, and tools needed to work around unforeseen challenges?

Additionally, it would not be wise to hire a moving company that specializes in mini moves when you need a company which can accommodate a full haul across country. Knowing what your moving company can and cannot do is crucial.

Do You Offer Liability Insurance?

The unfortunate truth is that anything can happen and although your moving company will always do their best to avoid mishaps, there is always margin for error. This is why it’s important to hire a furniture removals company which offers liability insurance.

Liability insurance is there to cover loss or damage which takes place during the collection, transport, and delivery of your belongings.

Always make sure you keep your smaller, valuable items such as jewelry, important documents, and other sentimental items with you at all times as these often cannot easily be replaced.

Can You Provide References?

Every company should be able to provide you with references from previous clients. References help you establish if the company you are considering is a good fit for you.

Another way to find out more about a moving company is to look for online reviews. Happy customers will always go out of their way to report back on good service and if the good reviews outweigh the bad ones (because there will always be a bad review or two), then you know you have found the right moving company for you.

How does Your Quoting System Work?

Some moving companies provide estimate quotes which can either be exceeded or reduced once the move is complete. This means that if the move was easier than the company anticipated, you may pay less than the estimated quote. However, if there are unexpected snags along the way, you may be liable to pay more than the estimated quote. This can only be established after the move is complete.

Other companies offer binding quotes which means that no matter what happens on moving day, you will pay what the moving company quoted for your move.

Always be sure you know what quoting policies the moving company has so that you are not surprised with a bigger bill than you budgeted for.

Additionally, it is your responsibility to make sure you are always transparent when discussing your move with a company. In other words, be honest about the number of boxes you will have, the type of access available at both locations, and how much furniture you have. This will help the company provide you with an accurate quote.

CM Removals – Furniture Removals Company South Africa

At CM Removals, we believe in being open and transparent at all times, offering a relationship built on trust and honesty.

We are a fully licensed moving company which provides a full range of furniture removal services in South Africa, including long-distance moves, mini-moves, office removals, and car transportation.

Click here for a free quote and contact us to find out more about our services.

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